Shipping free in Slovakia

Contact
info@detvak.com

WITHDRAWAL FROM CONTRACT

6.1 The Buyer is entitled to cancel an order only on the day of the 1st contact of the Seller with the Buyer. The order can only be canceled in writing - by e-mail. If ordered goods are shipped on the day of receipt of order (until 2:00 pm), the order shall not be canceled.

6.2 The Buyer is entitled to withdraw from the contract without giving any reason within 14 days from the date of receipt of goods. Withdrawal from the contract shall be made in writing, shall contain all data used to identify the goods of the Buyer and the Seller, and shall be delivered to the Seller's registered office at the costs and responsibility of the Buyer within the aforementioned period. Costs for returning goods is borne by the Buyer.

6.3 Goods shall not be damaged, used, should be in their original packaging, and together with goods the Buyer must hand over all documents related to goods (e.g. proof of acquisition) received at the time of purchase. The Buyer agrees and acknowledges that in this case, the written form means Purchase Contract Cancellation Letter signed by the Buyer.

6.4 Goods shall not be returned by cash on delivery. Goods sent in this way are not accepted and are returned.

6.5 Upon observing the above-mentioned obligations of the Buyer, the Seller shall take over goods and return them to the Buyer in the agreed manner within 14 days. Shipping charges are not refundable.

6.6 The Buyer may not withdraw from the distance Purchase Contract, especially in the following cases:
(a) in case of a contract related to sale of goods or services, the price of which depends on movement of prices in financial market, which the Seller cannot influence.
(b) in case of a contract, the object of which is sale of goods made according to specific requirements of the Buyer or goods specifically intended for one Buyer or goods which cannot be returned due to its properties.

6.7 If the Buyer's request for withdrawal from the Purchase Contract is accepted after 14 days, the Seller has the right to demand reimbursement of incurred costs.

6.8 The Seller reserves the right to cancel order (to withdraw from the contract) or its part if:
a) goods are not manufactured or ceased to be produced,
b) price of supplier of goods has changed,
c) isuued price of goods was incorrect.

We protect the environment

NATUR-PACK